Customer Service

Please contact us toll free at (866) 373-1523 if you have any questions regarding your product. Customer satisfaction is paramount and we will gladly help you in any way we can.

Telephone 1.866.373-1523

Fax 1.954.489.3014

Physical Address:

Cooking101/abccook
5610 NW 12th Avenue
Suite 214
Fort Lauderdale, FL  33309

Hours of Operation:        Monday – Friday: 10am – 6pm EST

                                            Saturday – Sunday and USA National Holidays:  CLOSED       

Guarantee/Returns

If after you purchase any product from Cooking101.ABCcook.com, at any time within 90 days, you feel that, for any reason, it fails to live up to your expectations, return it to us and we will immediately and cheerfully refund you 100% of the purchase price*.
* Shipping costs are non-refundable
* For drop ship orders, a 25% restocking fee or more (depending on the condition of the product) per unused item.
If your shipment contains a defective product or we sent you the wrong product:

• Return the defective item (s) and we will replace it at no cost to you.
• Items must be in the original packaging, in as-new condition with the packaging slip, all warranty cards, and accessories (if applicable).

  
  Return Items to:
  Cooking101/abccook Returns
  5610 NW 12th Avenue
  Suite 214
  Fort Lauderdale, FL  33309

Exchanges:

If you request a replacement, we will ship it after we receive and process your returned product. If you need a replacement right away, we suggest you request a credit (rather than a replacement), when you obtain your RMA number. Then, place a new order. The new order will be shipped as soon as we have the product available and a credit will be applied approximately 7 days after we receive the product(s) you are returning in their original condition within 90 days. Damaged items will not be refunded if they are in un-resalable conditions. We recommend you insure your package.